Use a lint-free cloth slightly dampened with water or a mild glass cleaner to clean the scanner glass. Clean the scanner glass: If the scanner glass is dirty or smudged, it can affect the scanning performance.Look for any available firmware or software updates and follow the instructions to install them. Visit the official HP support website (hp.com) and search for the OfficeJet Pro 8710 printer model. Update firmware and software: Outdated firmware or software can cause compatibility issues and malfunctions.Wait for a few seconds and then press the power button again to turn it back on. ![]() To reset the OfficeJet Pro 8710, locate the power button on the front of the printer and press and hold it for about 10 seconds until the printer turns off.
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